Privacy Policy

Introduction

This privacy policy describes how RahtiYhteys processes and protects your personal data when you use our service. We comply with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data We Collect

We collect the following personal data:

Purpose of Data Processing

We use your personal data for the following purposes:

• Creating and maintaining your user account
• Providing the service and enabling functionality
• Enabling communication between senders and transport companies
• Developing and improving the service
• Customer support and responding to inquiries
• Fulfilling legal obligations
• Security and preventing misuse

Legal Basis for Processing

The processing of your personal data is based on:

• Contract: Providing the service requires processing your data
• Legitimate interest: Service development and security maintenance
• Consent: Marketing communications and cookie usage
• Legal obligation: Accounting and taxation

Data Sharing

We share your data only in the following situations:

• With other users: Profile information and messages are visible when using the service
• Service providers: We use trusted third parties for service maintenance
• Legal obligation: If law requires disclosure to authorities
• We do not sell your personal data to third parties

Data Retention Period

We retain your personal data as long as:

• Your user account is active
• Law requires data retention (e.g., accounting for 6 years)
• We need the data to pursue our legitimate interests

You can request deletion of your data at any time by contacting our customer support.

Your Rights

You have the following rights regarding your personal data:

• Right to access your data
• Right to rectify incorrect data
• Right to erasure ('right to be forgotten')
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

You can exercise your rights by contacting [email protected]

Data Security

We protect your personal data by:

• Encrypting data during transfer and storage
• Using secure service providers
• Restricting data access to authorized personnel only
• Regularly updating our systems
• Monitoring for data breaches and responding quickly

Cookies

We use cookies to improve service functionality and user experience.

Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes in the service or via email. We recommend reviewing this policy regularly.